Customer Service

  Robyn Rakoniewski What is your position? I am the Director of First Impressions A.K.A. Receptionist.  I also handle most of the marketing and advertising for the agency. How long have you worked for Harbor/Brenn: I worked for the agency for seven years as a processor and agent.  I left...

Chris LuHellier What is your position? Personal Lines Service & Claims Agent How long have your worked for Harbor/Brenn? Since 2000 with a 3 year break…I’ve been back for 4 years though How long have you worked in the insurance industry? Since the mid-90s What is your favorite part about your position...

Hello, my name is Askum…  I know it’s an unusual name, but my parents have that kind of sense of humor, please don’t blame me!   I was a rescue dog, my old owners did not take very good care of me, and eventually just dropped...

Buddy Gray Hello, my name is Buddy (Budro-Bear), a Michigan born (Rockford, MI) and Michigan raised (Harbor Springs, MI) American Eskimo who has taken up with the Harbor/Brenn Insurance Agencies going on 11 years. I started working part-time at 8 weeks old and quickly became the agency...

Our highest priority is to provide top-notch customer service to everyone insured at Harbor/Brenn Insurance Agencies. Maybe you are the type of person that utilizes their smart phone to its full potential – calendar dates, payments, inventories, documents.  We have an app for that!  At the...